RaamizVentures
FAQs
Quick answers about ordering vehicles and spare parts from RaamizVentures. If you still need help, contact us or send feedback.
How do I know a part fits my vehicle?
Use the year, make, model, trim, and engine selectors on the parts pages, or save a vehicle in My Garage. Fitment badges are a guide based on the applications we have tagged — if you are unsure, contact us with your VIN or chassis details before you buy.
What payment methods do you accept?
Checkout is processed through Paystack. You can typically pay by card, mobile money, or other methods Paystack offers in Ghana. Payment must complete before we fulfil the order.
Do you deliver, or can I pick up?
Both. Delivery fees are quoted at checkout from Accra based on your address. Pickup orders are held at our dealership until we email you that they are ready.
Can I return a spare part?
Yes — items are returnable in original packaging within 5 business days of delivery. Special order items are non-returnable, and the customer is responsible for return shipping fees. See our Refund and Cancellation Policy for full details.
What is a special order?
A special order is an item we source specifically for you (often not held in everyday stock). Once ordered from the supplier, it cannot be cancelled or returned except where we agree in writing.
Can I return a vehicle I bought online?
Vehicles are not returnable under our standard refund policy, except where Ghanaian law requires otherwise or we agreed different terms in writing before sale. We recommend an inspection where practical.
Do I need an account to buy?
No. You can check out as a guest. Creating an account lets you save garage vehicles, addresses, and order history under My Garage.
How do I reach support?
Email info@raamizventures.com or call +233 24 570 8192. Include your order number, vehicle details, or part SKU when you write in. You can also leave feedback on our Feedback page.
